A Window to my World
During college, my social work professor shared a frame for looking at groups and helping the people within understand. I found that using that frame and practicing it for over 40 years has led me to reap the rewards of some extremely positive results.
I decided I wanted to share this window. I will make the group 100 people to make the numbers easy to understand.
80% of the group is not going to have any measurable results.
20% of the group is going to have some level of measurable results.
5% are going to have measurable results that are satisfactory and globally considered successful.
1 or 2% are going to have measurably successful results exceeding a global definition.
Over the years, I have worked with 98 Ovarian Cancer Surgery Patients. About 72 of the folks did not survive more than 2 years past treatment. (The suggested reason was that the cancer was discovered too late. I would add that I believe they did not have knowledge or support.)
26 of the folks survived 10 years beyond the initial treatment. All of these folks added other treatment options to their healing processes, such as support groups, dietary changes, alternative care structures, exercise, meditation, and healing prayer groups. (The suggested reason was that the cancer reoccurred.)
1 of the folks has survived 17 years without any recurrence of any tumors or cancers. This individual keeps adding to her knowledge and practice of health. (It is not good genetics!)
I have practiced this frame in many situations and maybe because of my expectations, I usually get these results.
I have tweaked my expectations to meet the cultural boundaries of specific groups when I am working in my Adult Educator mode and have found even more success. An example is within the last 10 years, I have added to the 80% group the expectation of between 1 and 4 overly (sometimes hostile) verbal folks. Hecklers.
In the most recent large information sharing meeting I designed, I defused the 80% in my opening remarks, then removed 5 NOISY folks from the group and assigned them to meet with the professional mediator who was part of the presentation group. This allowed the remaining participants to get one on one time with one of the 6 instructors and that set up an extremely high satisfaction evaluation. Everyone from the gathering left with a plan for more personalized follow up – everyone.
3 of the 5 folks who met with the mediator felt they got the attention that they wanted and had felt that they were heard and understood. We went on to video tape the other 2 noisy folks with the assurance that a specific person in the right governmental office would watch their video tape. The video tape was watched and these individuals were contacted by an appropriate representative.
I supplied the supplemental treatment options for those NOISY people.
I have been practicing this frame for 40 plus years and it has helped me achieve my goals and elevate my results.
Now I am working at being PAID for my skill and expertise.
Have you identified a window or frame with which you make your environment more user friendly? Did sharing this model make you think about your mode for results improvement? Will you figure out if you are in the 80, 20, 5 or 1 group earlier during an event or meeting? How do you diffuse the hecklers in your work?
Looking forward to your instructive and appreciated comments.
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