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A Window to my World

Window Box

Window Box

During college, my social work professor shared a frame for looking at groups and helping the people within understand.  I found that using that frame and practicing it for over 40 years has led me to reap the rewards of some extremely positive results.

I decided I wanted to share this window.  I will make the group 100 people to make the numbers easy to understand.

80% of the group is not going to have any measurable results.

20% of the group is going to have some level of measurable results.

5% are going to have measurable results that are satisfactory and globally considered successful.

1 or 2% are going to have measurably successful results exceeding a global definition.


An Example:

Over the years, I have worked with 98 Ovarian Cancer Surgery Patients.    About 72 of the folks did not survive more than 2 years past treatment. (The suggested reason was that the cancer was discovered too late. I would add that I believe they did not have knowledge or support.)

26 of the folks survived 10 years beyond the initial treatment.  All of these folks added other treatment options to their healing processes, such as support groups, dietary changes, alternative care structures, exercise, meditation, and healing prayer groups.  (The suggested reason was that the cancer reoccurred.)

1 of the folks has survived 17 years without any recurrence of any tumors or cancers.  This individual keeps adding to her knowledge and practice of health.  (It is not good genetics!)


I have practiced this frame in many situations and maybe because of my expectations, I usually get these results.

I have tweaked my expectations to meet the cultural boundaries of specific groups when I am working in my Adult Educator mode and have found even more success.   An example is within the last 10 years, I have added to the 80% group the expectation of between 1 and 4 overly (sometimes hostile) verbal folks.   Hecklers.

In the most recent large information sharing meeting I designed, I defused the 80% in my opening remarks, then removed 5 NOISY folks from the group and assigned them to meet with the professional mediator who was part of the presentation group.   This allowed the remaining participants to get one on one time with one of the 6 instructors and that set up an extremely high satisfaction evaluation.  Everyone from the gathering left with a plan for more personalized follow up – everyone.

3 of the 5 folks who met with the mediator felt they got the attention that they wanted and had felt that they were heard and understood.   We went on to video tape the other 2 noisy folks with the assurance that a specific person in the right governmental office would watch their video tape.  The video tape was watched and these individuals were contacted by an appropriate representative.

I supplied the supplemental treatment options for those NOISY people.

I have been practicing this frame for 40 plus years and it has helped me achieve my goals and elevate my results.

Now I am working at being PAID for my skill and expertise.

Have you identified a window or frame with which you make your environment more user friendly? Did sharing this model make you think about your mode for results improvement?  Will you figure out if you are in the 80, 20, 5 or 1 group earlier during an event or meeting?  How do you diffuse the hecklers in your work?

Looking forward to your instructive and appreciated comments.

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Other Related Reading:

If You Haven’t Got Anything Nice to Say

Inspiration from Walt Whitman
To Be Of Use

20 Responses to “A Window to my World”

  1. Mike Goad Says:

    I learned it as the Pareto principle (also known as the 80-20 rule).


    I’ve found it to generally hold true. I’ve also used it to focus on the most important 20% of what I did, because it often had the most important results.

    The most important 20% was getting ready for teaching. The other 80% was the administrivia associated with anything to do with nuclear power.
    .-= Mike Goad´s last blog ..Teton Morning =-.

  2. vered | blogger for hire Says:

    “Now I am working at being PAID for my skill and expertise.” Good luck, Patricia. It would be great to be paid for something that you love doing.
    .-= vered | blogger for hire´s last blog ..In Which I Fall In Love With California =-.

  3. patricia Says:

    Wow I never learned that that principle had an actual name, but it has certainly worked well for me over the years. Thank you for teaching me something new….You are so smart and you take such good pictures!

  4. patricia Says:

    I would be great to actually receive money directly for something I produced and used….I think that was why I was so excited about the wedding this summer….I got paid – not as much as the gown cost but a lovely appropriate sum….

    It wet my appetite :)

  5. Davina Haisell Says:

    What Vered said.

    It is time, Patricia. Time to get in the zone 😉 I remember how enthused you were about having been doing what you enjoyed AND getting paid for it the last time we spoke.
    .-= Davina Haisell´s last blog ..I Survived the 3-Day Novel Contest =-.

  6. patricia Says:

    Yes yes I do remember…and I feel like it is coming…
    I am feeling powerful….I made $50 today on my writing which was fun, then miscalculated on the sale of 6 chickens and lost $60….I am missing some link, but moving forward!!!! Then again this chicken thing is not something I love doing…

    I do love chicken noodle soup from these chickens when I do not feel well…but not today’s part…:)

    It is time, truly it is

  7. Talon Says:

    Patricia, for some reason I couldn’t get on to any wordpress blogs today, but I’m glad I finally could now sit and read your post.

    It’s a beautiful thing to be get paid for something you love – and that love just radiates out of those who are doing what they love professionally.

    I’m grateful my work is almost always one-on-one. In group situations, there does seem to be the types you’ve identified and I like how the various personality types were handled.
    .-= Talon´s last blog ..Lucent =-.

  8. patricia Says:

    There was a power outage at WordPress/blue host in Utah I think last Friday….no one could get to most blogs over the weekend…sometime I think Saturday there was a recovery, and then I could not get on anyone else’s blogs….IT Girl has been fixing things like crazy….but it has made problems for how my blog is loading….we may have to redo the sidebar??

    I just love that radiant love…I just love most days, but I can’t seem to find consistent or paid for work….I tried consulting and then they just did not call me when I requested pay for work….so I am holding out right now…dealing with apples and
    today harvesting chickens….least favorite work…

    Hope you are feeling better?

  9. Tony Single Says:

    Patricia, I must confess that the model you presented in today’s post went a little over my head. I think this says more about me than it does you though in that perhaps this is not the kind of thing my brain understands best. Sorry for that! :(

    Nevertheless, I do think it’s exciting that you are working towards being paid for your skill and expertise. What a wonderful thing to achieve, and I am utterly confident that you’ll do just that! 😀

  10. suzen Says:

    Hi Patricia! Your example – and window picture – are perfectly explained. I am familiar with this as the 80/20 model – forgot it had a name, thanks to Mike for that!

    I’m a supporter of the theory – follow your bliss and the money will follow. When I painted, if I thought about how much money I could get for the piece, or even how much money I needed, it never ever sold, nor did it “feel” good. When I painted just to paint, because I loved to paint – period – THOSE are the paintings that sold – every darn one of them! Same thing happened with freelancing (writing) and teaching, and speaking gigs.

    Do what you love and trust that if you are really in alignment with your “purpose” your needs will be met. There is a world full of encouragement for you – of which I am only a teensy voice – you go girl!

  11. Hilary Says:

    Hi Patricia .. the 80:20 rule seems to hold .. work on the 20 as much as possible … the 80 will disappear, or just happen ..

    Life is tough .. I have to say since I’ve relaxed .. I haven’t been successful -but I’ve been happier with my journey .. and I simply don’t overly push myself .. but I do think forward. Also I take things slowly – so that allows me to keep myself under control and eliminate doing things twice .. tricky I know.

    I honestly don’t know what the answer is .. it’s tough but opportunities of some description keep popping up .. I do hope your luck changes soon .. I am sure it will ..

    Keep smiling and keep happy .. with a big hug or two .. Hilary
    .-= Hilary´s last blog ..Spreading the idea- hearing the words- seeing the movement the power of video =-.

  12. patricia Says:

    The model works well many ways…I probably just did not pick the correct example – once you see it wow it just makes planning rather amazing. It is also not important if you are not leading meetings and writing such lovely poems and funny cartoons…

    Thank you so much for your strong words of encouragement…they go a long way coming from you

  13. patricia Says:

    You are amazing and I just read you lastest post and am contemplating a comment…a good one.

    I have always believed do what you love and the money will follow…and I have been working on that angle for several years now….things are starting to happen….but I am still making false starts to change direction…maybe I am just getting quicker at it…and the one thing about helping the youngsters prepare for these meetings….is that I think they will call on me again – as they diffuse the hecklers and get the message out I think they will be inspired to pay me next time..

    I am working on taking hold – this time enjoying the journey more :)

  14. patricia Says:

    I heard that an apple a day keeps the doctor away and a hug a day keeps the psychiatrist away…those both cost lots of money…so I am receiving and accepting those big hugs from you and squeezing them right back to you…

    I am truly enjoy the more relaxed pace myself….and now the sunshine has broken through the clouds….a good sign.

    thank you Hilary…need to come over and read your new post asap

  15. Tess The Bold Life Says:

    I had 2 friends die from Ovarian cancer. Very few survive and when they do I wonder about the quality of live from all the chemo and stuff.
    .-= Tess The Bold Life´s last blog ..On the Path of Enlightenment- Expand Your Beliefs =-.

  16. patricia Says:

    I am the person in my post who has survived 17 + years….I think the therapies made a huge change in my body …and I have written lots on my blog about the bazaar things that my body does and responds to things.

    I am still hoping for age 86 at least… :)

  17. Deborah Barker Says:

    Hi Patricia, I found your frame fascinating and I am sure I could apply it to all kinds of situations and fully intend doing so.

    Coming from a marketing company (though I was never the marketing expert – I was more design and management) I frequently find various analysis tools useful in everyday life. Recognising drivers and team players is always useful for instance or running a SWOT on a project – even on a novel – can be interesting.

    So, you are the person who has survived 17+ years! That’s wonderful and if anyone can make it to 86 and beyond I feel you can. An inspirational post.
    .-= Deborah Barker´s last blog ..“A HANDbag” =-.

  18. patricia Says:

    Deborah Barker,
    It has been nice to read your blog since Katie Gates introduction and Congratulations on your awards.

    Thank you for dropping in to read my post and welcome. I have found this frame to be very useful in my work life, but it seems to be not being taught these days – I am sure that many companies count on this frame when advertising their goods and services.

    Yep that is me and thank you for the encouraging words.

  19. Arts web show Says:

    This makes a lot of sense

  20. patricia Says:

    Arts Web Show – Kevin? S…

    It does make a lot of sense – I see it working in movies too
    Thanks for coming by